Thank you for shopping at our candle store! Please take a moment to familiarize yourself with our shipping policy to ensure a smooth and satisfactory shopping experience. 1. Shipping Costs: - We offer free shipping on all orders over $65 within the United States. - For orders under $65, a shipping fee will be applied. 2. Delivery Time: - We strive to process and ship all orders within 1-2 business days. - Delivery times may vary depending on your location. Please allow an additional 2-5 business days for delivery within the United States. 3. Shipping Methods: - All orders are shipped via standard ground shipping. - Expedited shipping options are available at an additional cost. Please contact our customer service for more information. 4. International Shipping: - Currently, we only ship within the United States. We apologize for any inconvenience caused. 5. Order Tracking: - Once your order is shipped, you will receive a confirmation email with tracking information. - You can track your order using the provided tracking number on our website or through the courier's website. 6. Damaged or Lost Packages: - In the rare event that your package is damaged or lost during transit, please contact our customer service within 48 hours of receiving your order. - We will work with you to resolve the issue and ensure your satisfaction. 7. Return Policy: - Please refer to our return policy for information on returning or exchanging products. If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer service. Happy shopping!
